A free nexus letter for a veteran who can't afford one.

Why this exists

I'm a Navy veteran and a board-certified family medicine physician. I've been through the VA claims process myself, and I've watched friends from service who couldn't afford a qualified medical opinion go without one, or pay $1,000+ for template letters that didn't stand up at the VA.

Flat Rate Nexus was built to offer a fair-priced alternative at $400 flat. The Pro Bono Program is the piece of that mission that says: if you're a veteran who genuinely cannot afford even our flat rate, there's still a path. One in ten letters gets written for free.

How it works

• Apply online. No phone calls, no emails. The application form below is the only intake path.
• Applications are reviewed monthly. On the first business day of each month, qualified applications from the previous month are placed into a random lottery.
• Random selection. Recipients are chosen at random from the qualifying pool. Selection is not first-come-first-served; it is random among all eligible applicants that month.
• Number of awards. The number of pro bono letters awarded each month is based on the volume of paying letters delivered in the prior month, at a 1-in-10 ratio. In early months, awards may be limited.
• Not selected? Reapply. Applications remain active for 90 days. If you are not selected in a given month, your application rolls into the next month's lottery automatically. You may also resubmit with updated information at any time.

Who qualifies

To be eligible, an applicant must meet all of the following:

• Be a US military veteran (any branch, any era)
• Be filing or considering filing a VA disability claim for a specific medical condition
• Certify that paying $400 for a nexus letter would create significant financial hardship
• Not reside in Oregon or Utah (service restrictions apply regardless of payment status)
• Not reside in a country under current US economic sanctions
• Be able to provide medical records in English, or arrange translation before submission

Eligibility is based on self-certified financial hardship. No income documentation, tax returns, or pay stubs are required. We trust applicants to apply honestly. Misrepresentation may result in disqualification from future program rounds.

What to expect if you are awarded

If your application is selected, you will receive the same service as a paying client:

• Physician record review. A board-certified physician reviews your submitted records and the medical literature relevant to your condition.
• Viability assessment. If your case can be supported with an honest medical opinion, we write the full nexus letter. If it cannot, we tell you honestly and explain why. We do not write letters we cannot stand behind, whether the client paid or not.
• Full written letter. Delivered by email, signed and dated by the reviewing physician, formatted to VA standards.
• No charge, no follow-up invoice, no hidden fees. Zero dollars owed if you are selected.

Application process and timeline

Launch window: Applications are open now. The first awards, our Founding Recipients, will be selected on or before May 1, 2026 from applications received between today and April 30, 2026.

Monthly selection: Beginning May 1, 2026, awards are made on the first business day of each month for applications on file.

Notification: Selected applicants are contacted by email with award details and next steps. Non-selected applicants receive a courtesy email; your application remains in the queue for the following month unless you opt out.

Attestation and honesty

The program relies on your honesty. The application includes a single attestation confirming that paying for a nexus letter would be a significant financial hardship. We do not ask for income documentation, tax returns, or proof of assets. We take you at your word.

If a recipient is later found to have misrepresented their financial situation, the program reserves the right to invoice for the standard service fees and to permanently bar the recipient from reapplying. This matters because the program exists for veterans in genuine need. Every spot taken by someone who could afford the service is a spot taken from someone who cannot.

Sharing your experience

Pro bono recipients are not required to provide any testimonial, review, or public statement. There is no obligation after delivery of the letter.

If you choose to share your experience publicly on any platform (Google reviews, Trustpilot, Reddit, social media, forums, or elsewhere), federal regulations (16 CFR Part 255, governing endorsements and testimonials) require you to disclose that you received the letter at no charge through our Pro Bono Program. A simple sentence such as "I received this nexus letter through their Pro Bono Program at no cost" satisfies the disclosure requirement. We ask that you honor this rule if you choose to share publicly. This protects both you and us from federal endorsement-disclosure enforcement.